Last Updated: August 8, 2026
This Refund Policy explains when customers of Steady Formation may be eligible for a refund, cancellation, or account credit in connection with services purchased through https://steadyformation.com/ or directly from Steady Formation.
This policy should be read together with our Terms of Service. If a specific written offer or service package contains refund terms that are more favorable to you, those specific terms will apply to that purchase.
1. Our Money-Back Guarantee
Steady Formation may advertise certain services with a money-back guarantee. Unless a specific offer states otherwise, the guarantee applies to eligible Steady Formation service fees under the conditions in this Refund Policy.
Government filing fees, taxes, payment processing costs, expedited government charges, registered agent charges already incurred, mailing or address-provider charges, and other non-recoverable third-party fees are not automatically refundable merely because a Steady Formation service is advertised with a money-back guarantee.
2. Refund Eligibility
Subject to the exclusions below, a refund may be available in the following situations:
- Service not started: If you request cancellation before we begin substantive work on the purchased service, you may be eligible for a full refund of the Steady Formation service fee.
- Service partially completed: If only part of a divisible service has been completed, we may issue a partial refund for the unperformed portion of the Steady Formation service fee.
- Failure caused by Steady Formation: If we are unable to deliver the purchased service because of an error or failure directly attributable to Steady Formation, you may be eligible for a full or partial refund of the affected Steady Formation service fee.
- Duplicate payment: Verified duplicate charges are eligible for correction or refund.
- Unauthorized payment: A payment determined after reasonable investigation to have been unauthorized may be refunded as required by law and payment-network rules.
Refund requests are reviewed on a case-by-case basis using the status of the work, amounts already committed or paid, applicable third-party rules, and the circumstances of the request.
3. Non-Refundable Amounts and Services
Unless required by law or expressly stated otherwise in writing, the following are non-refundable once incurred, submitted, delivered, activated, or committed:
- state, federal, local, or other government filing fees;
- expedited government processing fees;
- third-party registered agent fees already activated or paid;
- business address, mail handling, shipping, postage, or address-provider fees already incurred;
- banking, payment-provider, verification, courier, or other third-party fees;
- payment processing fees that are not returned to us by the payment processor;
- completed or fully delivered services;
- digital products, templates, documents, or downloadable materials after delivery or access;
- services already submitted to a government agency or third party at your authorization;
- work performed to correct inaccurate information you originally supplied, unless the correction is needed because of our error; and
- special promotional, discounted, bundled, or sale items that are expressly marked non-refundable at the time of purchase.
4. Government and Third-Party Decisions
Steady Formation does not control government agencies, banks, payment processors, registered agent providers, mailing providers, or other third parties.
A delay, rejection, refusal, additional-information request, suspension, or adverse decision by a government agency or third party does not by itself create a right to a refund where Steady Formation performed the purchased service correctly.
Examples include:
- rejection of a proposed company name;
- government processing delays;
- IRS requests or delays relating to an EIN;
- inability to qualify for an S Corporation election;
- bank or payment account rejection;
- third-party compliance or identity-verification requirements; or
- a change in government or third-party rules after your order.
If unused and recoverable amounts remain after such an event, we may refund those unused amounts where appropriate.
5. $0 Formation Offers
If you purchase a promotional formation package advertised with a $0 Steady Formation service fee, there is no service fee to refund for that portion of the package.
Any state filing fee, tax, optional add-on, registered agent fee, business address fee, expedited fee, or other amount you paid remains subject to the refund rules applicable to that charge.
6. Cancellation of Ongoing or Recurring Services
You may request cancellation of a recurring service at any time before the next renewal date.
Cancellation stops future renewal billing after the cancellation becomes effective. It does not automatically entitle you to a refund of the current billing period, charges already earned, or non-recoverable third-party costs.
If a recurring service has not yet been activated or renewed when your cancellation is processed, we will cancel the pending charge where reasonably possible.
7. Client Delays, Missing Information, and Abandoned Orders
You are responsible for supplying the information, approvals, signatures, and documents reasonably required to complete your service.
If we request required information and you do not provide it, your service may be delayed or placed on hold.
Unless a different timeframe is stated for the applicable service, if you do not provide required information or respond to reasonable requests within 60 days after our first request, we may treat the order as abandoned or forfeited. Amounts already earned, incurred, paid to third parties, or committed to the service may be non-refundable.
If you later wish to proceed after an order has been closed or forfeited, a new order or reactivation fee may be required.
8. Refund Request Deadline
Unless applicable law or a specific written guarantee provides a longer period, refund requests must be submitted within 60 days of the original transaction date.
Requests submitted after this period may be denied, particularly where work has been completed, third-party fees have been incurred, or the service has remained inactive because required client information was not supplied.
9. How to Request a Refund
To request a refund, contact info@steadyformation.com or use the support method available through your Steady Formation account or dashboard.
Please include:
- your full name;
- the email address associated with your order;
- order or invoice number;
- date and amount of payment;
- the service purchased;
- a clear explanation of the refund request;
- proof of payment, if requested; and
- any supporting information relevant to the request.
Incomplete requests may take longer to review.
10. Review and Processing Time
We generally aim to review a complete refund request within 7 business days.
If approved, we will normally initiate the refund within 10 business days after approval. Your bank, card issuer, PayPal, or other payment provider may require additional time before the funds appear in your account.
Where a government or third-party fee must first be recovered or reconciled, additional processing time may be required.
11. Refund Method
Approved refunds are ordinarily returned to the original payment method where reasonably possible.
If refunding the original payment method is not possible, we may agree with you on another lawful refund method. We may require reasonable verification before sending funds to a different destination.
12. Partial Refunds
Where part of a service has already been completed, we may calculate a partial refund by deducting:
- the reasonable value of work already performed;
- non-refundable government and third-party fees;
- non-recoverable payment processing charges; and
- other costs already incurred specifically for your order.
We will explain material deductions when communicating the refund decision.
13. Promotional and Bundled Services
Promotional or bundled services may be priced based on multiple services being purchased together.
If a refund is approved for only part of a bundle, we may recalculate the completed services at their regular or disclosed standalone price before determining the refundable balance, provided that the method is not prohibited by applicable law and was reasonably disclosed with the offer.
14. Chargebacks and Payment Disputes
If you believe a payment is incorrect, contact us promptly so we can investigate and try to resolve the issue.
Submitting a chargeback does not expand your refund rights under this policy. We may provide transaction records, service records, communications, and filing evidence to the payment provider when responding to a chargeback or payment dispute.
15. Refund Decisions
We will evaluate refund requests reasonably, consistently, and in good faith based on this policy, the applicable service terms, the work completed, and any legal requirements.
Nothing in this Refund Policy limits any refund, cancellation, or consumer right that cannot legally be waived.
16. Changes to This Refund Policy
We may update this Refund Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date.
The version in effect at the time of your purchase will generally govern that purchase unless a later version is more favorable to you or applicable law requires otherwise.
17. Contact Us
For questions or refund assistance, contact:
Steady Formation75 E 3RD ST STE A70
Sheridan, WY 82801
United States
Email: info@steadyformation.com
Phone: +1 (307) 400-1051
Website: https://steadyformation.com/